Workplace learning that bridges the gap between employee skills and company needs is critical to every firm. Knowing what talents workers bring to the table currently and predicting which skills a company will need to succeed in the future is tricky. Experts say focus on reducing the impact of automation. How? Help workers develop soft skills such as communication, adaptability and critical thinking.
Key to closing the skills gap is creating a culture of workplace learning, says Kelly Palmer, co-author with David Blake of “The Expertise Economy: How the Smartest Companies Use Learning to Engage, Compete, and Succeed.”
“The skills gap is a very real thing, and if (leaders) are not encouraging employees to learn, it might not happen,” Palmer told IBD. “Simply sending employees to class alone is not working.”